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Meta
Monthly Archives: June 2015
Off Track
Perhaps you’ve noticed a drop in quality on the blog lately? I’m not keeping faithfully to the every-other-day post schedule. Topics stray somewhat from the usual focus on the “homestead” happenings. As happens now and then, we’re traveling away from … Continue reading
Customer Service as Customer Outreach
This year, I’ve had opportunity to experience customer service of varying quality. It caused me to consider more carefully the true importance of good communication in our interactions. Most notably, I corresponded with two suppliers, negotiating what passes for a large … Continue reading